FAQ
Frequently Asked Questions
All unopened products can be returned within the first 7 days of purchase.
All you need to do is return the products to our address with the original packaging.
For more information, please visit our Shipping & Returns page here.
We offer shipping inside of the Dubai emirate only at the moment.
Orders over AED 200 are entitled to free shipping, while orders below AED 200 are required to pay a fee of AED 50 for shipping.
More information can be found here.
Expected delivery times are 2-3 working days after order confirmation and payment. If there are any delays from our side, we'll reach out to you using the contact information you shared to updated you on the status of your delivery. You can also reach out at anytime to info@emiratespharmaserve.com to enquire about the status of your order.